We offer a wide selection of services to provide exactly the level of care you need, whether you need support for a two-elevator building or a complex environment like an airport or retail center. We’ll tailor your maintenance plan to uniquely match your site and equipment, whatever the brand or type.
Maintenance packages
KONE Care™ Standard
KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.
Includes preventive maintenance to keep everything in good working order. Breakdown and repair services are invoiced separately.
Provides 24/7 access to KONE Customer Care Center.
KONE Mobile application provides real-time information on ongoing maintenance work.
With KONE Online service you can access your maintenance data anytime.
Ideal for facility managers of low and mid-rise residential buildings.
KONE Care™ Plus
KONE Care™ Plus is the ideal solution when your priorities are a clear overview of equipment status and predictability, or if you are responsible for equipment in multiple locations.
Includes preventive maintenance and partial service repair and call-out coverage, making budgeting more predictable.
KONE Mobile application provides real-time information on ongoing maintenance work.
With KONE Online service you can access your maintenance data anytime
Ideal for facility managers who are responsible a single large building complex or several separate buildings.
KONE Care™ Premium
KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.
Includes all preventive maintenance, breakdown service, and repair service, ensuring there are no unexpected costs.
KONE Mobile application provides real-time information on ongoing maintenance work.
With KONE Online service you can access your maintenance data anytime
Customized reports make planning and budgeting simple.
Ideal for facility managers at locations where reliability is essential, such as airports, metro stations, and department stores.
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